KnowledgeConnect Webinar Series

Description of Program

What is the intervention/program/project?
KnowledgeConnect Webinars are comprised of a number of different topics created from a call for proposals from member organization and content that PAN assembles.  Individuals/organizations are sent an invitation and prompted to pre-register. People sign in/ log in for a one hour webinar. PAN either records or films live presenters at its office in Vancouver or the presentations are recorded from satellite locations and then posted to their website following the live broadcast.
What is the goal/objective of the intervention/program/project?
The goal is to provide member organizations, individuals and volunteers with knowledge and up-to-date information so that they can serve their clients/members in the best way possible. The intention is that those out doing HIV/AIDS and HCV work are putting forward the most accurate and up-to-date information.
Why was the intervention/program/project originally developed?
PAN is a provincial network for ASOs/CBOs in B.C. and offers regular in-person trainings for its member organizations. PAN provides scholarship/sponsorship for organizations to attend face-to-face trainings, but is limited in the number of people it can support per training. Webinars were seen as a cost-effective opportunity to increase accessibility and to level the playing field by allowing people from many areas (including rural/remote areas) to access the trainings. PAN saw an additional opportunity for a number of organizations to connect and provide presentations to others on their work.
How was the intervention/program/project developed?
There are a limited number  of organizations who are using webinar technology in the HIV/AIDS and HCV field for training purposes. PAN looked to the Ontario HIV/AIDS Treatment Network (OHTN) for guidance because of their long history with webinars. PAN created a plan and pursued funding from Public Health Agency of Canada (PHAC) . Some challenges were encountered in the process and program elements were adapted and modified as necessary.


Pacific AIDS Network (PAN)

Program Type

  • Education
  • Resource development
  • Social media

Populations Served

  • Service providers

Contact Information


Name: Stacy Leblanc

Position: Director of Program Development

Phone: 604.968.3160


Location Information: 

British Columbia



Project Resources

All webinars are available on the website. PAN hopes to be in a position in 1-2 years to mentor other organizations interested in webinar technology and/or PAN’s platform, especially in order to reach rural/remote communities.

Resources for Program


  • Webcam, microphone, computer, webinar platform [PAN uses Click Meeting] and a good internet connection.
  • Suitable location for the taping or live webinar.


  • Two staff to conduct webinar with one hour to set up, one hour to conduct the webinar and one hour follow-up. Additional time to communicate with presenters who may or may not have experience working with technology.


  • Upgraded internet connection
  • Staff time

Start Date



Ongoing. Funded on project basis for 2 years.


Output tracking

  • Number of people on each webinar, number of people who shared the information, number of public viewings of taped webinars.

Audience/Client feedback or evaluation

  • Overall satisfaction, interactivity, feedback on presenters, effectiveness of information, format of presentation.

Outcomes evaluation

  • Knowledge change, attitude change, skills development and impacts on work and practice.

Evaluation Terms

Audience/client feedback and satisfaction, Outcome evaluation, Output tracking